When will I receive my refund/replacement after returning an item?

We offer an "absolute satisfaction" guarantee where you can return any unopened item within 14 working days of the date of your receipt of your order.

We will refund your credit/debit card in full once we have received and processed the item.

Please read our returns policy in full before returning an item in order to obtain an authorisation number.

Please check the product availability time on the website and remember to add postage time (2-3 working days) to obtain a complete estimate of when you can expect your item to be delivered. Whilst we try to get your item to you as quickly as possible there may be occasions where delays with the postal service are outside our control.